Survey
1. What is your primary motivation for trying a new brand?
A. Price
B. Recommendations
C. Advertising
D. Sustainability/Ethics
2. Do you talk to customer service chatbots?
A. Yes, if it's the only option
B. No, I wait for a human
C. I find them helpful
3. Do you feel you own too many things?
A. Yes, I'm trying to declutter
B. No, I'm comfortable with what I have
C. No, I'd like more
4. Have you ever bought something after seeing it on social media?
A. Yes, many times
B. Yes, a few times
C. No
5. Do you feel stressed or overwhelmed by too many choices?
A. Yes, often
B. Sometimes
C. Rarely
D. Never
6. How do you shop for gifts for others?
A. I plan carefully based on their interests
B. I look for popular/generic items
C. I give gift cards
7. Do you shop differently when you're on vacation?
A. Yes, I buy more souvenirs/unique items
B. No, I shop the same way
8. Do you pay for shipping to get items faster?
A. Yes, often
B. Only if absolutely necessary
C. No, I always choose free shipping
9. How much time do you typically spend on a single shopping session online?
A. Less than 15 minutes
B. 15-60 minutes
C. 1-2 hours
D. More than 2 hours
10. How do you manage your loyalty program memberships?
A. Actively use many
B. Use a few key ones
C. Don't pay attention to them
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